Lowongan terbit 4 bulan lalu

ConvergenceMembuka LowonganTrainer - Agent Desk Collection - Agent Customer Service - Validation Officer

Convergence saat ini membuka lowongan kerja untuk posisi sebagai :

  • Trainer
  • Agent Desk Collection
  • Agent Customer Service
  • Validation Officer

Ringkasan

  • Tingkat Pendidikan :
  • D3, S1
  • Gender :
  • Pria/Wanita
  • Umur :
  • Maks. 29 tahun
  • Status Kerja :
  • Full Time
  • Besaran Gaji :
  • Kompetitif
  • Lokasi Kerja :
  • JI. Babarsari Ruko Raflesia Blok B7-B10, Sleman, DIY

Deskripsi Pekerjaan

Trainer Contact Center

About the role :

  • Trainer Contact Center will develop new hire agents nd will¬† also monitor the scoop line of performance agents.

What You Will Do :

  • Developed Training Need Analysis(TNA).
  • Conduct Product Knowledge Training for the team in order to ensure right skilling.
  • Conduct group and individuals training sessions.
  • Design and implement training programs. Prepared educational materials such as module.
  • Monitor the implementation and effectivity of the training program.
  • Responsible for the training administrations and report.

Syarat Pekerjaan

Trainer Contact Center

  • Diploma/Bachelors degree in any field.
  • Have experience as Customer Service Support/Desk Collection/Trainer (1 year).
  • Strong organizational skills with demonstrated administrative professionalism and responsive.
  • Courtesy and kindness in dealing with trainees and colleagues.
  • Strong oral and written communication skills.
  • Comfortable and confidence speaking in-front of large crowd.
  • Proficient in MS Office (Especially Powerpoint).
  • Excellent presentation skills.
  • Positive and can-do attitude.
  • Excellent Team Player.
  • Good command of English.

Agent Desk Collection

  • Pria/Wanita Max 29 tahun
  • Pendidikan min D3/S1 (Fresh Graduate are welcome)
  • Bersedia bekerja shifting (Fulltime)
  • Penempatan Yogyakarta

Agent Customer Service

  • Pria Max 29 tahun
  • Pendidikan min D3/S1 (Fresh Graduate are welcome)
  • Bersedia bekerja shifting (Fulltime)
  • Komunikatif, Persuasif, dan Smiling Voice
  • Penempatan Yogyakarta

Agent Validation Officer

  • Pria/Wanita Max 29 tahun
  • Pendidikan min D3/S1 (Fresh Graduate are welcome)
  • Bersedia bekerja shifting (Fulltime)
  • Penempatan Yogyakarta

Kirim Lamaran

Lamar
Simpan
Terbit 4 bulan lalu
Lapor
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