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PT. Qwords Company InternationalMembuka LowonganCustomer Service Team Leader - Front End Developer - Senior SEO Specialist

PT Qwords Company International merupakan perusahaan yang memberikan layanan hosting, cloud, & data center terkemuka di Indonesia. Qwords telah mempunyai cabang di 4 kota besar, yaitu Jakarta, Bandung, Surabaya, dan Yogyakarta. Kami sedang mencari tenaga profesional untuk mengisi beberapa posisi.


  • Tingkat Pendidikan :
  • SMA/SMK, D3, S1
  • Gender :
  • Pria/Wanita
  • Status Kerja :
  • Full Time
  • Besaran Gaji :
  • Kompetitif
  • Batas Lamaran :
  • 30 Juni 2021
  • Lokasi Kerja :
  • Jl. Blotan No 18, Kayen, Wedomartani, Ngemplak, Sleman, DIY

Deskripsi Pekerjaan

Customer Service Team Leader  – Yogyakarta

  • Manage and develop customer service representatives to meet and exceed performance quality, customer satisfaction, and any other relevant key operational metrics
  • Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback
  • Step in to attend to customers that are proving difficult to team members and resolve their complaints
  • Delegate different customer service duties to team members to ensure a faster and smoother flow of operation through division of labor
  • Create and implement work procedures that will enhance the organization and departmental service delivery, operating procedures, and standards
  • Provide analytical reports regarding CS performances & conditions

Front End Developer – Yogyakarta

  • Participate in the entire application life cycle, focusing on coding and debugging
  • Write clean code to develop responsive web design
  • Troubleshoot and debug applications
  • Perform test to optimize UI/UX Collaborate with Back-end Developers to integrate API with client side script
  • Gather and address technical and design requirements
  • Provide support to internal teams
  • Build reusable code and libraries for future use
  • Liaise with developers and managers to identify better UI/UX design

Senior SEO Specialist – Yogyakarta

  • Develop an optimization strategy to improves a company’s search engine rankings
  • SEO keyword research for company’s website & marketing materials
  • Set measurable goals that demonstrate marketing improvements
  • Monitoring daily performance metrics to understand how SEO strategy is performing
  • Collaborate with marketing team to manage SEO strategies
  • Write attractive & well-qualified website content including blogs & site descriptions
  • Update content & website links for the best optimization & search engine ranking

Syarat Pekerjaan

Customer Service Team Leader  – Yogyakarta

  • Bachelor’s degree / Diploma in any field,  IT field is preferred
  • At least 2 years of working experience as a customer service lead or manager
  • Experience working at a hosting/domain company is an advantage
  • Prior knowledge about hosting, domain, and server would be preferable
  • Excellent analytical thinking and problem-solving skills
  • Good leadership skills, team player, and positive attitude
  • Fast learner & target oriented
  • Willing to be placed in Sleman, DIY

Front End Developer – Yogyakarta

  • Proficient Knowledge in WordPress, Javascript, HTML/HTML5, CSS3 and Framework ReactJS
  • Proficient Knowledge in NodeJS environment is a plus
  • Comfortable operating in Linux environment
  • Experience with version control systems like Git
  • Experience with mock up design application like Figma
  • Excellent Analytical and time Management Skills
  • Teamwork Skills with a problem solving attitude
  • Willing to work on site(Sleman, DIY)

Senior SEO Specialist – Yogyakarta

  • 3 years of experience in developing & executing SEO campaigns
  • Understanding search engine algorithms and ranking methods
  • Experienced in SEO industry programs & tools such as Google Analytics, Ahref, Search Console, etc
  • Understand keyword research and data mining tools
  • Able to make competitive analysis of other competitor within the industry
  • Excellent written and verbal communication skills
  • Familiar with WordPress or other content management systems
  • Experienced in other aspects of marketing such as customer growth and promotion
  • Willing to work on site(Sleman, DIY)

Kirim Lamaran

  • hrd@qwords.com
  • Nomor Telepon :
  • +628112255389
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