Creacon membuka lowonganCustomer Service Agent

Creacon looking for someone who can turn customer questions and complaints into positive experiences through responsive service, effective solutions, and attention to detail.

Ringkasan

  • Pendidikan :
  • SMA/SMK, D3, S1
  • Pengalaman :
  • 0 - 2 Tahun
  • Gender :
  • Pria/Wanita
  • Besaran Gaji :
  • Kompetitif
  • Lokasi Kerja :
  • Kota Jogja, DIY

Deskripsi Pekerjaan

  • ⁠Customer Support: Handle customer inquiries and complaints professionally, ensuring every customer feels heard and supported
  • ⁠Problem Solving: Provide quick and effective solutions to improve customer satisfaction and build positive customer experiences
  • ⁠Receipt Validation: Review and validate customer receipts accurately, ensuring data and information are processed correctly
  • ⁠Customer Experience: Communicate clearly, patiently, and empathetically while maintaining service quality

Syarat Pekerjaan

  • ⁠A Great Communicator: You have strong communication and interpersonal skills, with a customer-oriented mindset
  • ⁠Problem Solver: You can handle customer inquiries and complaints calmly and find practical solutions
  • ⁠Detail-Oriented: You are careful and accurate when reviewing and validating customer receipts
  • ⁠Education: Minimum high school graduate (SMA/SMK). Diploma (D3) or Bachelor’s degree (S1) candidates are preferred
  • ⁠Experience: At least 1 year of experience in Customer Service or a Call Center is preferred
  • Fresh graduates are welcome to apply!
  • ⁠Flexible & Adaptable: Willing to work in shifts and adapt to operational needs

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