PT. Bawah Tanah Solusindo membuka lowonganWebsite Developer - Social Media Manager - Customer Success Specialist - Graphic Designer

Website Developer :

We are a dynamic mining education tech startup company dedicated to revolutionizing the mining industry through innovative online learning platforms and tools. We provide comprehensive and engaging educational resources tailored to the specific needs of mining professionals. We are seeking a talented and highly skilled Web Developer to join our team and help shape our online presence through the design and development of our web applications. As Web Developer you will be responsible for designing, coding, and modifying our company’s website and web applications. You will collaborate with cross-functional teams, including designers and content creators, to develop user-friendly interfaces and seamless online experiences. Your expertise in web development will contribute to the growth and success of our startup by ensuring an engaging and intuitive online platform for our users.

Job Description

1. Website and Web Application Development: Design, code, and modify our company’s website and web applications using best practices in web development, ensuring a seamless and user-friendly experience across multiple devices and browsers.
2. Front-end Development: Develop visually appealing and responsive front-end interfaces using HTML, CSS, and JavaScript frameworks (such as React or Angular), translating design concepts into functional code.
3. Back-end Development: Implement and maintain server-side functionality using programming languages such as PHP, Python, and connect front-end interfaces with databases and APIs.
4. Web Optimization: Optimize website performance and loading speed, ensuring efficient use of web resources and implementing caching mechanisms when applicable.
5. Collaboration with Designers and Content Creators: Collaborate with the design team to translate visual and user experience designs into functional code, and work closely with content creators to integrate multimedia elements into the website and web applications.
6. Website Maintenance and Troubleshooting: Conduct regular maintenance tasks, perform debugging and troubleshooting activities, and address technical issues to ensure the smooth operation of the website and web applications.
7. Stay Informed: Stay up to date with emerging trends and technologies in web development, and actively seek opportunities to enhance your skills and knowledge.

Social Media Manager :

We are a dynamic mining education tech startup company dedicated to revolutionizing the mining industry through innovative online learning platforms and tools. Our mission is to provide comprehensive and engaging educational resources for mining professionals worldwide. We are seeking a talented and motivated Social Media Manager to join our team and help build and expand our online presence through social media data analysis to make strategic campaigns.

As a Social Media Manager, you will play a crucial role in developing and executing our social media strategy to enhance brand awareness, engage our target audience, and drive user acquisition. You will be responsible for creating compelling content, managing social media accounts, analyzing performance metrics, and staying abreast of industry trends to optimize our social media presence.

Job Description

1. Conduct research on audience trends and preferences through insight from social media
2. Plan and implement a social media strategy aligned with the goals of the business
3. Publish the widest possible daily content to get engagement in accordance with the planned objectives in various ways
4. Responsible for the activity of social media
5. Collaborate with other teams, such as Digital Marketing, Customer Success, and Content Manager to ensure alignment of strategy and goals
6. Communicating with the audience, including responding regularly to questions and feedback received on social media, including monitoring customer reviews
7. Must always be up to date with technology and trends in social media, including tools and algorithms.

Bonus Points

• Experience managing Social Media for at least 6 months
• Have achievements in managing Social Media

Customer Success Specialist :

We are a dynamic mining education tech startup company dedicated to revolutionizing the way mining professionals learn and develop their skills. Through our innovative online learning platforms and tools, we provide comprehensive and engaging educational resources tailored to the mining industry. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist and ensure our users have a positive and successful learning experience.

As a Customer Success Specialist, you will be the primary point of contact for our users, responsible for ensuring their satisfaction and success with our learning products and services. You will also find opportunity and directly contact the customer to offer our product. You will work closely with customers to understand their needs, provide guidance, resolve issues, and build strong relationships. Your goal will be to maximize customer retention, drive engagement, and promote customer advocacy.

Job Description

1. Expanding the customer network through dealing, canvasing, or any means to increase the number of company customers, especially for the B2B realm
2. Establish and manage good relationships with customers, including handling complaints
3. Manage and process customer database
4. Establish and manage an alumni community

Graphic Designer

We are a dynamic mining education tech startup company dedicated to revolutionizing the way mining professionals learn and develop their skills. Through our innovative online learning platforms and tools, we provide comprehensive and engaging educational resources tailored to the mining industry. We are seeking a highly motivated and great art sense designer to improve our visual experiences.

As a Graphic Designer, you will be responsible for creating visually appealing and user-friendly designs for our design output, digital platforms, ensuring an exceptional user experience for our mining education products. You will work closely with our development team, content creators, and stakeholders to conceptualize, design, and implement innovative graphic designs and intuitive user interfaces. You will also invloved in product development process to ensure the visual experiences.

Job Description

1. Create visually appealing and user-friendly designs for our mining education tech products, including websites, mobile apps, online courses, and other digital platforms and design.
2. Collaborate with the development team, content creators, and stakeholders to understand project requirements, user needs, and business goals.
3. Conduct user research and gather feedback to inform design decisions and optimize user experiences.
4. Develop wireframes, prototypes, and mockups to effectively communicate design ideas and concepts.
5. Design intuitive user interfaces, considering user interactions, information architecture, and visual hierarchy.
6. Apply branding guidelines consistently across all design materials and maintain a cohesive visual identity.
7. Collaborate with the development team to ensure the implementation of designs that align with technical feasibility and best practices.
8. Stay updated on industry trends, emerging technologies, and design standards to continuously improve design processes and deliver innovative solutions

Website Developer

• Bachelor’s degree in Computer Science, Web Development, or a related field (or equivalent work experience).
• Proven experience as a Web Developer or in a similar role, preferably in a technology-driven or startup environment.
• Proficiency in front-end web technologies such as HTML, CSS, JavaScript, and frameworks (React, Angular, etc.).
• Strong knowledge of back-end development languages, such as PHP, Python, and experience with databases (MySQL, MongoDB, etc.).
• Understanding of responsive design principles and cross-browser compatibility.
• Experience with website optimization techniques, including performance optimization and caching mechanisms.
• Attention to detail and commitment to delivering high-quality work within project deadlines.
• Strong problem-solving and analytical skills, with the ability to debug and troubleshoot issues effectively.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with mining industry concepts, practices, or related fields is a plus.

Social Media Manager

• Accustomed to using various social media platforms, especially Instagram, TikTok, LinkedIn, and Facebook
• Have the ability to manage content and good copywriting skills
• Have good communication skills
• Have the ability to convey creative ideas and ideas related to content (writing, images and videos)
• Understand knowledge of keyword research, Google Analytics, and Google Trend
• Analytical and multitasking skills and ctive in social media
• Have a strong design sense

Customer Success Specialist

• Have good skills in terms of communication, sales, account management, strategic planning, and project management
• Have good communication skills
• Have good ability in terms of leadership, analytical thinking and problem solving
• Active team player, self-starter, and multitasker who can actively adjust priorities
• Have experience working in startups or digital companies, particularly in the field of Education

Graphic Designer

• Have a great design and art sense to produce creative design content
• Proven work experience as a Graphic Designer and UI/UX specialist, preferably in the tech industry or education sector.
• Proficiency in design and prototyping tools such as Photoshop, Corel Draw, Figma or similar software.
• Strong portfolio showcasing a diverse range of design projects with a focus on UI/UX.
• Solid understanding of user-centered design principles and best practices.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent communication and presentation skills to articulate design concepts and rationale.
• Attention to detail and ability to work independently with minimal supervision.
• Have good managament skill to match with company deadline