LM Technologies Pte Ltdmembuka lowonganEnglish-Speaking Customer Service (×2) and Technical Support (×1)
LM Technologies is expanding its footprint by establishing a Customer Service and Technical Support Center in Yogyakarta. We are seeking motivated individuals to join our new center, where you will play a crucial role in supporting our customers and driving customer satisfaction. If you are ready to be part of this exciting journey, we invite you to explore career opportunities with us.
Ringkasan
- Pendidikan :
- SMA / SMK, D1 - D3, S1 / D4
- Pengalaman :
- 0-4 Tahun
- Gender :
- Pria/Wanita
- Besaran Gaji :
- 3 - 5 Juta
- Lokasi Kerja :
- Kota Jogja, DIY
Deskripsi Pekerjaan
English-Speaking Customer Service
- Respond to customer inquiries via phone, email, and in-person
- Provide information about our products and services
- Assist with administrative tasks, including data entry and filing
- Maintain customer records and update the database
- Collaborate with other team members to enhance customer satisfaction
- Other duties to be assigned later
- Salary range: IDR 3,000,000 – IDR 3,500,000 per month
Technical Support
- Provide technical support and troubleshooting assistance to customers
- Educate customers on product features and functionalities
- Collaborate with the development team to relay customer feedback and improve products
- Conduct training sessions for customers on product usage
- Maintain documentation of support requests and resolutions
- Other duties to be assigned later
- Salary: IDR 4,000,000 – IDR 5,000,000 per month
Syarat Pekerjaan
English-Speaking Customer Service
- Fluency in English (both written and spoken) is required
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Ability to multitask and prioritize effectively
- 3 or more years of experience in customer service or administration is preferred
Technical Support
- Strong technical knowledge of CAD and rendering software, including but not limited to BricsCAD, SketchUp, V-Ray, and Enscape
- Fluency in English (both written and spoken) is preferred. English courses will be provided to candidates with strong product knowledge
- Strong presentation skills with the ability to communicate complex information clearly and effectively
- Excellent problem-solving skills and attention to detail
- Experience in technical support or product management is preferred
Important Note
- LM Technologies is an equal opportunity employer. We employ people regardless of race, gender, beliefs, or age. Please read the descriptions carefully and only apply when you meet all the qualifications. Maximum file size 1MB. Anything bigger would be automatically deleted.
Email your resume with availability date and expected salary with the subject line “Product” or “Admin”. Only shortlisted candidates will be notified.
Kirim Lamaran
- Email :
- dina@labmoneta.com
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